Terms of use

Who your agreement is with

Hedda (the app and meethedda.com) is run by Odd Hours AB (company reg. no. 559602-5824) in Sweden. By using Hedda you accept these terms and our privacy policy. Questions: support@meethedda.com.

The app comes from the App Store. The app itself is covered by Apple’s standard licence for apps, and these terms also apply to the service.

Your account

You sign in with email or with Apple. The account is yours and for one person. You must be at least 13, and if you’re under 18 you need a parent’s permission to buy designs.

Your photos and what you write

Your photos and words are yours. Only upload photos you have the right to use: your own home, or a home where you have permission. Don’t photograph other people without them knowing.

For Hedda to work, you let us store and process your photos and what you write, make designs from them and show them to the people you invite. The privacy policy says how. We never use them in our marketing without asking.

The designs

Designs are made with AI. They show an idea, not a drawing: sizes, materials, colours and details can be wrong. Check with a professional before you demolish, change anything load-bearing, rebuild a wet room or rewire, and ask your council whether you need a building permit.

You can use the designs you make however you like, including when you sell your home. If you show them in a listing, say it’s a visualisation, so no one thinks that’s how it looks today.

Shared projects

Keep it kind. Nothing abusive, threatening, sexual or illegal, in comments, photos or designs. We have zero tolerance for it, and for the people who post it.

Designs you make in someone else’s project are taken from your own pack and kept in that project. If the owner deletes it or removes you, they are no longer there for you, so save the ones you want.

You can report comments and designs in the app, and leave a project whenever you like. We look at every report within 24 hours, remove what breaks the rules and suspend whoever posted it if that’s called for. A project’s owner can delete comments and remove people from it.

Purchases

Designs come in packs, bought in the app through the App Store. Apple takes the payment and handles receipts and refunds under its terms. Packs never expire.

Your first design is free, one per phone, while the offer lasts; we may change or end it at any time. It’s made just like the designs in the packs. Saved or shared, it carries “Made with Hedda”.

A design is taken from your pack when it’s made. If it never arrives, it goes straight back. If it doesn’t look like your home, report it in the app and it goes back, up to five times in 30 days.

Hedda only makes designs for your home, and checks every idea automatically before the designs are made. If Hedda stops one because the photo doesn’t show a home, or because what you ask for breaks these terms (for example adding people, showing damage or weapons, anything sexual or something meant to deceive), the designs are counted and not given back. If you think it got it wrong, get in touch and we’ll look at it.

Purchases made through the App Store are processed by Apple and are subject to Apple’s applicable terms and refund procedures. To request a refund, visit reportaproblem.apple.com.

Nothing in these terms limits any mandatory consumer rights you may have under applicable law, including EU consumer protection law.

A gift when you invite

If someone you invite to a project buys their first pack in the app within 30 days of accepting the invite, they get 5 free designs. You get 5 too if you’ve bought a pack in the App Store yourself (not a test purchase, and not refunded) before they buy; buy later and they aren’t given afterwards. Anyone can invite, with or without a pack. The gift is given once per buyer and Apple Account, for the first invite they accepted, if they accepted it at most 30 days before buying, and only for real App Store purchases, not test purchases. There’s no limit to how many people you can invite.

The free designs can’t be exchanged for money and follow the same rules as other designs. If Apple refunds the pack, as many designs as the pack gave are taken back from what the buyer has left, free ones included, never below zero. The person who invited keeps their 5.

We may refuse or remove gifts gained by cheating, such as accounts made only to get them. We may change or end the offer, and will say so in the app before it applies. What you already have, you keep.

The service

We do our best to keep Hedda working, but we can’t promise it always will. We may change, add or remove features and prices. If we ever close Hedda, we’ll tell you well in advance so you can use and save your designs.

Content on meethedda.com

The images, text and 3D models on meethedda.com may not be copied, saved or reused, whether as shown on the site or as stand-alone files. Some of them, like the phone model, we use under licence from others.

Liability

As far as the law allows, we’re not liable for indirect losses or for decisions you make based on a design. This doesn’t limit your rights as a consumer.

Ending it

You can delete your account whenever you like, in the app under Settings. Designs not yet used are lost with the account. An account unused for two years is deleted, after we’ve emailed you 30 and 7 days before; if it has unused designs left, the account stays, but the projects and photos are deleted. If someone seriously or repeatedly breaks these terms, we may suspend their account.

Changes

We may change these terms. We’ll tell you about bigger changes in the app or by email before they apply. Using Hedda after that means you accept the new terms. If you don’t, you can stop using Hedda and delete your account.

If we don’t agree

Swedish law applies, but you keep the protection that the mandatory consumer rules where you live give you. Contact support@meethedda.com first and we’ll sort it out. As a consumer you can also turn to the Swedish National Board for Consumer Disputes (arn.se).